the-purest-co-au

&#x1F4CD; Online-Only Retail (AU &amp; NZ)At The Purest Co, we only retail through our official online store for Australia and New Zealand customers. We do not have physical stores or local distributors in your area.Shop securely on our <a href="https://thepurest.shop/" class="fr-strong">official website</a> for authentic products and exclusive offers!For any inquiries, please contact us at <a data-end="383" data-start="361" href="mailto:support@thepurest.shop">support@thepurest.shop</a> or via live chat.&#xA0;

📍 Online-Only Retail (AU & NZ). At The Purest Co, we only retail through our official online store for Australia and New Zealand customers. We do not have physical stores or local distributors in your area. Shop securely on our official website for

Do you have a physical store or distributors?

🛒 Order & Payment Methods 🛒

Shipping Fees and Lead time

Which courier do you use?

What if my package gets lost or arrives damaged?

How do I track my order?

🚚 Shipping & Delivery 🚚

How do I make a return?

Are there any return shipping fees?

How long does it take to process a return?

When will I get my refund?

Returning Damaged, Defective, or Incorrect Items

🔄 Returns & Exchange Policy 🔄

What is your money back guarantee policy?

I don't have any products left, can I still get a refund?

How long does it take to receive a refund?

Is there a time limit for requesting a refund?

Late or missing refunds

What is The Purest Co. store credit?

💰 90-Day Money Back Guarantee Policy 💰

I would like to order but I don’t have credit or a PayPal account. Are there any other payment options?

There is an error when placing my order what should I do?

Is there any discount for first time buyer?

Can I change my shipping address after placing the order?

Do you have discounts for returning customers?

Do you have any samples?

What is Subscribe & Save?

How does the subscription work?

How do I start a subscription?

How does payment work?

Is my card information safe?

I have subscription but I can't log in?

Managing Your Subscription

How to Fix a Subscription Payment Issue

🔄 Subscription Program 🔄

Are your products FDA approved?

Are your products Halal certified?

Your Ashwa Lychee Drink has MSG, is it safe?

Your Sicilian Orange Slimming Elixir has maltodextrin, is it safe?

Some of your products contains Sucralose is it safe to consume?

Some of your products contains Fructose is it safe to consume?

What is the dalton size of your collagen?

Which are your products are vegan friendly?

How long until I can see the results?

It is ok to consume multiple products at the same time?

I have other supplements taking is it ok to consume with your products?

Are your products safe for breastfeeding/pregnant women?

Are your products safe for children? How can I determine which products are right for me?

Difference between Collagen Glow Berries and Marine Collagen Peptide?

Is it ok to take alcohol while taking your products?

Do you have product for the eyes?

Are your Melts product ranges is halal certified & safety for lactose intolerance?

📌 Product Information

The Purest Perks Loyalty Program

How to View & Redeem Your Purest Perks Points

How can I join the Perks loyalty Program?

How do I earn points or rewards?

How can I upgrade my membership, and what perks does each tier offer?

Can I combine or transfer rewards with family members or friends?

How many rewards can I redeem in a single transaction?

Do my rewards or points expire, and if so, when?

What happens if I change my mind about a reward I redeemed?

Can I earn points on discounted or promotional items?

How long does it take for points to be added to my account after a purchase?

Can I use my points on subscription orders?

Will I lose my tier status if my points expire or if I don’t meet the tier’s spending requirement?

What will happen to my points if I avail of the refund/90-day money-back guarantee program?

What should I do if I have more questions or need help?

🎉 The Purest Perks Loyalty Program 🎉

Do you have a physical store or distributors?Updated 4 months ago